FarmStore Data Privacy Policy

At FarmStore, your privacy is important to us. We are committed to protecting the personal data of our customers, partners, and users in compliance with the Kenya Data Protection Act, 2019. This policy outlines how we collect, use, store, and protect your data, and your rights regarding your personal information.

1. Data Collection
We collect only the data necessary to provide our services effectively. This may include:

Full Name
Contact Information (e.g., phone number, email address)
Location data for service fulfillment purposes
Transaction records
Device or browser information

2. Purpose of Data Collection
We use your data solely for:
Fulfilling services and processing transactions
Improving service delivery and customer support
Communicating updates or changes to our services

Compliance with legal or regulatory requirements
We do not use your personal data for marketing without your explicit consent.

3. Data Storage & Security
Your data is stored securely using industry-standard encryption and access control measures. FarmStore ensures:
All data is stored in secure servers located within Kenya or in jurisdictions with adequate data protection safeguards.
Access is restricted to authorized personnel only.
Regular backups and audits are conducted to maintain data integrity.

4. Data Sharing
We do not share, sell, rent, or disclose your personal data to third parties without your consent, unless:
Required by law or government authority
Necessary to protect rights, property, or safety of FarmStore, our users, or the public
Required for service delivery with trusted vendors under strict confidentiality agreements

5. Data Subject Rights
Under the Kenya Data Protection Act, you have the right to:
Access your personal data
Request correction or deletion of your data
Object to data processing
Withdraw consent at any time
Lodge a complaint with the Office of the Data Protection Commissioner

6. Contact us for any questions, concerns.